Effective Date: 1-4-2024
Overview and Scope
Welcome to Jimat.app. This document outlines the terms and conditions governing the use of our SaaS platform, which includes a reward system, membership, loyalty programs, customer data storage, and WhatsApp API integration. By using our services, you agree to comply with these terms.
User Responsibilities
As a user, you are responsible for providing accurate information, complying with applicable laws, and adhering to any additional requirements specified for the use of our services.
Data Collection and Storage
We collect and store customer information to enhance our services. Your data is treated with the utmost confidentiality, and we comply with data protection laws, including GDPR. By using our services, you consent to the processing of your data as outlined in our Privacy Policy.
Data Security
While we take all necessary measures to secure your data, Jimat.app is not responsible for any unauthorized access, hacking, or data breaches. Users are encouraged to follow best practices for password security and report any suspicious activities promptly.
System Downtime
Jimat.app strives to provide a reliable service, but we cannot guarantee uninterrupted access. We are not liable for any temporary system downtime, technical issues, or service interruptions. Users are encouraged to report any issues, and we will work diligently to resolve them.
Refund Policy
All subscriptions are non-refundable after the purchase of a plan. Users are encouraged to thoroughly explore our platform before committing to a subscription. Refund requests will only be considered within the first 14 days of subscription, provided the app is broken or non-functional, and accompanied by proof. This policy is in accordance with applicable consumer protection laws.
WhatsApp API Usage
Our SaaS platform may use the WhatsApp API for follow-ups. By using this service, you agree to comply with WhatsApp's terms and conditions for API usage.
Subscription and Payment Terms
Subscriptions are subject to payment as per the selected plan. Payment details, billing cycles, and conditions for renewal or termination are outlined in our pricing and subscription terms.
Intellectual Property Rights
All intellectual property associated with our SaaS platform, including trademarks and logos, is the property of Jimat App.
Limitation of Liability
Jimat.app is not liable for any indirect or consequential damages. Our liability is limited to the extent permitted by applicable law.
Termination Clause
Either party may terminate the agreement under specified conditions. Termination consequences are outlined in our termination policy.
Dispute Resolution
Disputes will be resolved through [Arbitration/Mediation/Other Method] as outlined in our dispute resolution policy.
Changes to Terms
We reserve the right to modify these terms and conditions. Users will be notified of any changes through our communication channels.
User Approval
By subscribing to or using our SaaS platform, you acknowledge and accept these terms and conditions.